ludmerix
+66 8 2993 3708

Privacy Policy

Privacy Policy

We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our artificial intelligence services. This Privacy Policy outlines how we collect, use, protect, and share your personal information. By accessing our website and services, you agree to the practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our artificial intelligence services. Information you provide directly includes your name, email address, phone number, company information, and any other details you voluntarily submit through contact forms, registration pages, or customer inquiries. We also collect information automatically when you visit our website, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring website. This information helps us understand how users interact with our platform and identify areas for improvement.

How We Use Your Information

We use the information we collect for multiple purposes related to providing and improving our artificial intelligence solutions. Your information helps us respond to your inquiries, provide customer support, and deliver the services you request. We use data to improve our website functionality, optimize user experience, and develop new features and services. Analytics help us understand user behavior, measure the effectiveness of our marketing efforts, and identify trends in how people interact with AI technology content. We may also use your information to send you updates about our services, industry news, and relevant information about artificial intelligence developments, but only if you have opted in to receive such communications.

Data Protection and Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption technology to secure data transmission. We maintain strict access controls to ensure that only authorized personnel can access your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account information confidential.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and providing services, but these partners are contractually obligated to maintain the confidentiality of your information. We may disclose your information if required by law, court order, or government request. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You can manage your communication preferences and opt out of marketing emails at any time. If you wish to exercise these rights or have questions about your personal data, please contact our support team. Depending on your location, you may have additional rights under applicable data protection laws, which we will respect and honor.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies as described in detail in our Cookie Policy. These technologies help us provide a personalized experience and understand how you use our artificial intelligence platform. You can control cookie settings through your browser preferences. Please review our Cookie Policy for more detailed information about how we use cookies and tracking technologies.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external websites before providing your personal information.

Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account. If you believe we have collected information from a child, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you request deletion of your account, we will remove your personal information from our active systems, though some information may be retained in backup copies for a limited period. We may retain certain information as required by law or for legitimate business purposes.

International Data Transfers

Our website is operated in Thailand. If you are located outside Thailand and provide information to us, your data may be transferred to and processed in Thailand. By using our website and services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our website and services following changes to this policy constitutes your acceptance of the updated terms.

Contact Us

If you have questions about this Privacy Policy, concerns about your personal information, or wish to exercise your privacy rights, please contact our support team. We are committed to addressing your concerns and working with you to resolve any privacy-related issues promptly and fairly.